Many nonprofit organizations qualify for free Salesforce licenses through the Salesforce Power of Us Program.
This program allows nonprofits to access Salesforce’s powerful CRM platform to manage donors, fundraising, volunteers, and programs.
Eligible nonprofits typically receive:
• Up to 10 free Salesforce user licenses
• Access to nonprofit-focused CRM features
• Discounted pricing for additional users
• Access to the Salesforce nonprofit ecosystem
Step 1: Apply for the Program
Organizations first apply for the Power of Us Program through Salesforce’s nonprofit portal.
During the application process, the organization will verify its nonprofit status.
Step 2: Activate Your Salesforce Organization
Once approved, Salesforce creates a new CRM environment for your nonprofit organization.
This becomes your central system for managing donors, grants, programs, and reporting.
Step 3: Install Nonprofit CRM Tools
Most nonprofits install the Salesforce Nonprofit Success Pack (NPSP), which provides:
• Donor and fundraising management
• Household contact management
• Donation tracking
• Campaign management
• Nonprofit reporting tools
Step 4: Configure Your Salesforce System
This is the stage where most nonprofits require guidance.
Configuration typically includes:
• Importing donor data
• Structuring accounts and contacts
• Configuring donation tracking
• Setting up campaigns and fundraising workflows
• Creating reports and dashboards for leadership
Without proper configuration, many organizations struggle to fully benefit from Salesforce.
Step 5: Train Staff and Launch
Once configured, staff can begin using Salesforce to track fundraising, manage donor relationships, and report on program impact.
Training ensures that the organization can confidently use Salesforce in day-to-day operations.